Toja products are handcrafted one at a time. Though they are rarely noticeable, there may be natural blemishes/variations that are not product flaws. Such variations are inherent in the manufacturing of handmade products, so you may find minor variations in weaving, composite tops, colour, sizing, spacing, and etc.
The product images on the Toja website may differ from the products you receive due to variations in electronic screens settings (computer/laptop/tablet/Smartphones).Please note that while we have tried to accurately display the colours of products, the actual colours you see will depend on your monitor and may not be accurate.
*Rural/out of district areas: Please note that there are certain locations that will require extra shipping charges. These areas, do not qualify for flat rate shipping or free shipping. If this is the case, we will email you before shipping your order.
We understand that patio season can be short in some areas so we do our best to have your order ready and shipped out within two business days from the time of purchase if bought before 5pm and three days if bought after 5pm.
We ship Toja patio furniture anywhere in Canada and USA and we deliver locally to cities near us including; Oakville, Burlington, Milton, Mississauga, Toronto, Vaughn, Markham, Newmarket, Pickering, Oshawa, Brampton, Georgetown, Guelph, Waterloo, Kitchener, Hamilton, St. Catherines
All customers please note that Toja Patio Furniture is a Canadian company and all orders will be shipped from our Canadian warehouse. All orders (over 2500$) sold in US are subject to Canadian/US border customs clearance (at no cost to you). US Customs requires that paperwork on all orders shipped has to disclose Tax Identification number for businesses and Social Security Number for private customers. Once you make your purchase you will be contacted by Toja staff to collect that information. Information collected will only be used for customs clearance. For more information on the subject please follow the link to US Customs and Border Protection website: www.cbp.gov
All of our furniture is packed in heavy-duty cardboard boxes with reinforced corners and protective foam on the furniture, then placed on a pallet, strapped and shrink wrapped. All these protective measures are taken to protect your shipment as much as possible.
From time to time it does happen that shipment gets damaged in transit. What you should know before signing for your shipment. Following the steps outlined here will ensure you are protected should any issues arise with your shipment.
All-weather furniture is generally made from plastic, like polyethylene (PE).
These plastics are manufactured with a number of chemical additives, including ultraviolet stabilizers and fungicides,
and can be shaped to mimic wood and wicker.
STEP 1. Sweep surfaces as needed using a soft-bristle brush, and rinse with water.
STEP 2. Combine 1/4 cup mild dishwashing liquid and 1 gallon warm water. Use a sponge or a soft-bristle brush to scrub the furniture's surface thoroughly.
Rinse with water, and then pat dry with a lint-free cloth or air dry.
STEP 3. Repeat every Spring and Fall or as needed.
* Do not power-wash or use chlorine bleach, pine oil, or abrasive cleansers unless directed. Test new solutions on a hidden area. ** Cover items when they're not in use, or store them indoors and keep furniture upright to allow accumulated water to drain.
Sunbrella® fabric is engineered with robust performance characteristics that provide resistance to fading and degradation from sunlight and chemical exposure. The fabric is tactile yet durable, has industry- leading environmental character- istics, is easy to care for and offers long life.
Prepare a solution of one fourth cup mild soap per gallon of lukewarm water. Use a soft bristle brush to clean, allowing the cleaning solution to soak into the fabric. Rinse thoroughly to remove all soap residue and allow fabric to air dry.
Sunbrella fabrics do not promote mildew growth, however, mildew may grow on dirt and other foreign substances if not removed from the fabric. To remove mold or mildew:
* For more details go to: Sunbrella website